Data Privacy Policy

We appreciate your interest in our company and want you to feel secure with regard to the protection of your personal data when you visit our website. We particularly comply with the new requirements of the General Data Protection Regulation of the European Union ("GDPR").

“Berlin-Chemie AG” Representative office in Turkmenistan is the controller regarding the processing of your data on the website www.berlin-chemie.tm (in the following: "website"). For more information on the controller, please refer to the imprint http://www.en.berlin-chemie.tm/MetaNavigation/Privacy-policy . You can contact our data protection officer at the following address: “Berlin-Chemie AG” Representative office in Turkmenistan, Ashgabat, 70, 1958 (Andalyp), 744014. or send an e-mail to: lgrigoryeva@berlin-chemie.com Berlin-Chemie AG dpo.germany@berlin-chemie.de .

We take the protection of your personal data very seriously. Personal data are all data that refer to an identified or identifiable natural person, such as name, address, and email address. When you visit our website, we collect personal data that we process in accordance with applicable data privacy protection regulations. These data are not published by us or forwarded to third parties without authorisation.

We store your data only as long as this is necessary for the performance of our website and the associated services or we are legally obliged to store your data.

With this data privacy policy, we would like to inform you about the data we collect during your visit of our website and how this data is used.

This online offer is not addressed to children under the age of 16.

Data processed when our website is visited

When our website is used for information purposes only, thus when you do not register or otherwise provide us with information, we process only the personal data that your browser transmits to our server. If you want to view our website, we collect the following data that are technically necessary to display our website to you and to ensure the website's stability and security (the legal basis is Article 6 (1) (f) GDPR):

  • IP address
  • Date and time of visit
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of request (specific site)
  • Access status/HTTP status code
  • The amount of data transferred in each case
  • Website from which the request is made
  • Browser
  • Operating system and its interface
  • Language and version of browser software

The data are stored for a period of 7 (seven) days and then deleted automatically.

Use of cookies

Based on Article 6 (1) (f) GDPR, we use "cookies" on our website to optimise the website. Cookies are small text files that are created automatically by your browser and are stored on your device (e.g. laptop, tablet, smart phone) when you visit our website. Information that arises in connection with the specifically used device is stored in the cookie. This does not mean that we are able to directly identify you. The use of cookies is intended to make the use of our services more enjoyable for you. We use session cookies, for example, to recognise that you have already visited individual pages of our website. Such cookies are deleted automatically after you have left our website.

For the purpose of user convenience, we also use temporary cookies that are stored on your device for a specifically defined period of time. If you revisit our site to use our services, it is immediately recognised that you have already visited our website and what entries you have made and settings you have chosen so you do not have to enter everything again. Most browsers accept cookies automatically. You can adjust the settings of your browser so that no cookies are stored on your device or a notice appears every time before a new cookie is set. Completely deactivating cookies may, however, result in the situation that you will not be able to use all the functions of our website to the full extent.

Data processing during contact

You can ask question about our products and services using our contact form, providing this information: Name, Surname, Company name, Email. The use of the contact form is voluntary.

When you make contact with us by e-mail, we save the information you give us (e.g. your e-mail address, possibly your name and telephone number) so that we can answer your questions.

We save the information you give us for the purpose of making contact to make it possible for us to communicate with you (the legal basis is Article 6 (1) (f) GDPR).

If you give us information regarding possible side effects of our medicinal products, we are required by law to process and save this information (the legal basis is Article 9  (2) (i) GDPR).

We delete the data obtained in this context when storage is no longer necessary, or we limit the processing according to statutory retention duties.

Recipients of personal data and data transfer to third countries

Adverse events

If we become aware of potential cases of adverse reactions to one of our products, we are required by law to document and share the relevant information, including personal information with authorities worldwide and, where necessary for further assessment, to contact the reporting parties. 

Enforcement of rights

In order to enforce our rights or to protect our rights or the rights of third parties with the holders of such rights, consultants and authorities.

External service providers for data processing:

We use service providers who support us in the performance of our services. These service providers process your data on our behalf, in accordance with our instructions and under our supervision exclusively for the purposes described in this privacy policy. These service providers can also be based outside the EU (e.g. the service "G Suite" of Google Ireland). We will take all necessary steps to ensure that the data you provide is adequately protected in accordance with the requirements data protection laws of European Union. If your data is transferred to countries outside the EEA region, we ensure an appropriate level of data protection through appropriate guarantees, such as the so-called standard data protection clauses provided by the EU Commission, an EU adequacy resolution or the so-called EU-US Privacy Shield.

Data Security

We use technical and organizational security measures to protect your personal data against misuse, loss, destruction or against access by unauthorized persons. Our security measures are in accordance with the current state of the art.

Your rights and contact information

General rights

You can request information about the data stored about you and have the right to receive the data provided by you in a common and machine-readable format. Furthermore, in justified cases, you may also request the deletion, correction or limitation of the processing of your data. If your personal data is transferred to a country outside the EU which does not provide appropriate protection, you can request a copy of the contract or other warranty that implements the appropriate protection of personal data.

Right to object

Furthermore, in justified cases you can object to the processing of personal data where we process your personal data based on our legitimate interest (this is the case if the legal basis is Art. 6 f) GDPR as stated as the legal basis).

Revocation of your consent

If you have given your consent to the processing of personal data in the context of the use of our website and the services associated with it, you can revoke this consent at any time with effect for the future.

Google Tag Manager

Google Tag Manager is used on this website. Google Tag Manager is a Google Inc. solution for companies to manage their website tags via an interface. The Google Tag Manager tool does not use cookies and does not collect personal data. The tool provides for the initiation of other tags that, in turn, might collect data. Google Tag Manager does not access these data. If a deactivation was made on the domain or cookies level, this remains in place for all tracking tags implemented by Google Tag Manager.

Google Maps

We use the services offered by Google Maps on this website. This makes it possible for us to display interactive maps for you directly on the website and gives you comfortable to access the map function. This is done on the legal basis of Article 6 (1) (f) GDPR.
It is necessary to save your IP address to use the Google Maps functions. When you visit the website, Google receives the information that you have called up the relevant sub-page of our website. This occurs regardless of whether Google provides a user account via which you logged in or whether there is no user account. If you have logged in via Google, the data will be directly linked to your account. If you do not want the data to be linked to your Google profile, you must log out before activating the button. Google saves your data as a user profile and uses them for advertising purposes, market research and/or the demand-based design of its website. You have a right to object to the creation of such a user profile; to exercise this right, you must address your objection directly to Google.
More information on the purpose and extent of the data collected and processed by Google can be found in the provider's data privacy notices. In these notices, you will also find further information on your rights in this respect and the setting options to protect your privacy: http://www.google.de/intl&de/polies.privacy. Google processes your personal data also in the United States of America and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Contact information

To exercise these rights, please contact our data protection officer You can reach our data protection officer under the address given above.

In addition, you can also contact the data protection authority responsible for us if you have any concerns: Berlin-Chemie AG dpo.germany@berlin-chemie.de

Data protection declaration as of: 25.06.2018.

Further topics